Notifications and permissions

DoseAlert needs only a few phone permissions, and each one is there for a clear reason. Here is what each does and how to change it.

Notifications (required for reminders)

Without notification permission, DoseAlert cannot send you medication reminders. The app will still open and your data will still be safe, but no alarms or alerts will fire.

iPhone

1. Open Settings.
2. Scroll down to DoseAlert and tap it.
3. Tap Notifications.
4. Turn on Allow Notifications.
5. Underneath, make sure Lock Screen, Notification Centre, and Banners are all turned on.
6. Set Banner Style to Persistent so reminders stay on screen until you tap them.
7. Turn on Sounds and Badges.
8. Under Time Sensitive Notifications, turn the switch on — this lets critical reminders break through Focus modes.

Android

1. Open Settings.
2. Tap Apps (sometimes "Apps & notifications").
3. Tap DoseAlert, then Notifications.
4. Turn on Show notifications.
5. Make sure every channel is on: Quiet, Vibrate only, Medication reminders, Dose alarms, Caregiver alerts.

Camera (only when you use prescription scanning)

DoseAlert asks for camera access the first time you tap Scan prescription label on the Add medication screen. It uses the camera for that one task only. If you deny it, you can still add medications by typing.

• iPhone: Settings > DoseAlert > Camera.
• Android: Settings > Apps > DoseAlert > Permissions > Camera.

Photos (for prescription label photos)

If you want to pick an existing photo of a prescription label rather than taking a new one, DoseAlert asks for photo library access. DoseAlert never reads or uploads any photo except the one you pick.

Face ID, Touch ID, or passcode

Only used if you turn on App lock in Settings. When App lock is on, DoseAlert asks your phone to verify it is you before showing your medications. DoseAlert never sees your fingerprint or face — it just asks your phone to confirm.

See App lock and privacy for details.

Location, contacts, microphone, health data

DoseAlert does not ask for any of these. If your phone ever shows a permission prompt from DoseAlert for something on this list, please contact support.

Firebase and caregiver pairing

If you pair with a caregiver, DoseAlert uses Google's Firebase service to send push notifications between your phone and theirs. Only the specific alert data (medication name, missed time) is sent. No medication history is ever uploaded. If you never pair a caregiver, no data leaves your device at all. See Privacy and data for the full picture.