Tutorial — Pair with a caregiver

This tutorial takes about 3 minutes. Both phones need DoseAlert installed and an internet connection.

The setup

We'll pair two phones so that if the patient (you) miss a dose, the caregiver (say, your daughter) gets an alert on her phone.

Step 1 — Patient: generate a pairing code

1. On your phone, tap the Family tab.
2. Tap Pair a caregiver.
3. Enter your name (e.g. "Mom").
4. Tap Generate code.
5. You'll see a six-digit code (e.g. 482 193) and a countdown timer.
6. Read the code to the caregiver over the phone, or text it to them.

Step 2 — Caregiver: enter the code

1. On their phone, open DoseAlert and tap the Family tab.
2. Tap Pair with patient.
3. Enter their own name (what will appear on the patient's phone).
4. Type the six-digit code.
5. Tap Connect.

Step 3 — Confirm the pairing

Both phones briefly show a confirmation. On the patient's phone, the caregiver's name appears in the Family tab with a green Paired status.

Step 4 — Set when alerts fire

Pairing alone doesn't send alerts. You tell DoseAlert which medications should trigger an alert to the caregiver.

1. On the patient's phone, tap a medication card.
2. Scroll to Reminders.
3. Set Alert caregiver after to a number of minutes (start with 30).
4. Save.

Repeat for any medication you want the caregiver to know about. You don't need to turn this on for every medication — just the important ones.

Step 5 — Send a test alert

On the patient's phone, back on the Family tab, tap the paired caregiver's name, then tap Send test alert. The caregiver's phone should get a "Test alert from Mom" notification within a few seconds.

If the test doesn't arrive, see Caregiver is not getting alerts.

Done

From now on, if a dose with caregiver alerts enabled is missed, the caregiver gets a push notification. They can tap Acknowledge to let you know they saw it.

Troubleshooting

• Code expired — codes last 10 minutes. Generate a new one.
• "Code not found" — double-check the code was entered correctly.
• No internet — both phones need internet during pairing only. After that, push alerts work normally.